Accessibility statement

ACCESSIBILITY STATEMENT

 

By publishing this Accessibility Statement, APRANGA APB communicates its commitment to ensuring accessibility of its e-commerce services to the widest possible range of consumers including individuals with disabilities, and to continuous improvement of solutions. 

1. General Description of e-Commerce Services and Terms of Service

APRANGA APB provides its e-commerce services through its websites www.soulz.lt, www.soulz.lv and www.soulz.ee as well as SOULZ App (hereinafter collectively referred to as ‘SOULZ’).

The service enables its users to view the goods (clothing, footwear and accessories), receive information about the products, their prices and availability, purchase products online, and manage their orders and user accounts.

2. Functioning of the Service

Through the use of SOULZ e-commerce services, the user may:

  1. Browse the goods catalogue by means of the menu, search tool or filters;

  2. Open specific product cards with detailed information;

  3. Put selected goods into the basket;

  4. Move to the payment process;

  5. Place the order upon selecting the delivery and payment methods.

 

The e-commerce service is provided in a way that ensures clarity and consistency of the main actions of the user, the content is presented in an understandable manner, and the interface can be managed by various methods (e. g. by means of a keyboard).

 

3. Compliance with the Accessibility Requirements

SOULZ seeks to ensure that the e-commerce services are available to the widest possible range of users including individuals with disabilities. 

The digital channels are being created and improved in accordance with the WCAG 2.2 Guidelines Level AA, Directive (EU) 2019/882, and the Republic of Lithuania Law on the Accessibility of Products and Services.  

4. Accessibility Measures in Place

  1. Alternative tests and screen reader support;

  2. Keyboard browsing functionality: all interactive elements are accessible by the Tab key; returning across the elements by means of  Shift+Tab is possible;

  3. Skip-links introduced on the main page and the payment page;

  4. Forward and Back navigation links introduced in the carousels;

  5. Accessibility of forms;

  6. Colour contrasts and visual settings;

  7. Accessibility settings window with saved user settings;

  8. Colour change settings;

  9. Three-level font size adjustment;

  10. Decorative image hiding function;

  11. Clear and semantically structured content.

 

5. Accessibility Improvements

SOULZ continuously evaluates and improves the accessibility of its electronic services: identifies and removes irregularities, carries out testing, implements technical improvements in order to ensure full compliance with legal requirements.

6. Feedback

If you encounter accessibility issues or would like to make a proposal, please contact us using the details provided below. The webpage address, description of the issue, and your device and browser should be specified in the application.

7. Statement Publication and Reviews

This Accessibility Statement is published on the online store at www.soulz.lt, www.soulz.lv and www.soulz.ee as well as SOULZ App.

At the request of interested parties, this Accessibility Statement can be provided in writing, verbally, or by other methods accessible to individuals with disabilities. Please contact us by email [email protected] or telephone No +370 5 207 8801, or visit our offices at the address Ukmergės g. 362, Vilnius.

The Accessibility Statement is reviewed on a regular basis and updated as necessary.

Last updated on 07/07/2026